The delivery fee never reaches your POS.

The point of sale is right. It is also not the whole story. When a DoorDash order lands in Toast it arrives with its own dining option and its own payment type, so you can report on it. Toast’s own setup guide says the integration consolidates DoorDash sales into Toast reporting, and it gives you a switch to raise the prices DoorDash shows without touching your in-store menu. The same guide says, plainly, that DoorDash’s commission and fees are billed separately by DoorDash, by plan. So the order is in your sales at the price the guest paid, and the cut is somewhere else. That is not a fault. A point of sale records what was sold. The commission is not a sale. It is a bill, and it arrives as a smaller deposit.

What the apps publish. Read on each company’s own page on 20 October 2026. Your contract can differ, and some cities cap the rate by law.

• DoorDash, United States: Basic 15%, Plus 25%, Premier 30% of the order subtotal on delivery orders. Pickup is 6% on every plan. You can switch plans in the Merchant Portal.
• Uber Eats, United States, in its merchant terms dated 2 June 2026: Lite 20%, Plus 25%, Premium 30%. On the Plus plan an order from an Uber One member is charged at 30%.
• Grubhub: a marketing commission of 5% on Basic, 15% on Plus or 20% on All-access, plus a delivery fee from 10% when Grubhub’s own drivers deliver, plus order processing fees. New York City has its own pricing.

Where the real figure lives.

• DoorDash: Merchant Portal, then Financials, then Payouts. Each payout row shows sales, commission and fees, marketing spend, amendments and the net payout. Monthly statements are under Financials, Statements, by the fifth of the month. For every line on every order, the transactions breakdown in Report Builder.
• Uber Eats: Uber Eats Manager at restaurants.uber.com, the Payments tab. It runs a week at a time, from 4 a.m. Monday to 3:59 a.m. the next Monday. The CSV lists every order with sales, tax, adjustments and net payout. Uber’s service fee is your sales times your commission rate, and the net payout is sales less tax less that fee.
• Grubhub: Grubhub for Restaurants at restaurant.grubhub.com, signed in as an administrator. A basic login cannot see financials. The statements show order revenue, adjustments and the service rates. If you run several locations you can be paid one lump sum or one deposit a store. Take one deposit a store. It is the one you can check.

The ten-minute job. Once a week, three numbers from each app on one sheet: what it sold for you, what it kept, what it paid. Put the first beside your point of sale’s delivery total for the week and they should agree. Put the third beside your bank statement and it should agree. The middle number is the one nobody had written down, and it is the one that decides whether delivery is making you money.

The price switch. Toast, and the apps themselves, let you raise delivery prices by a percentage. It is worth doing the arithmetic once. On a 25% plan you net 75 cents of every delivery dollar. Raise delivery prices 20% and you net 90 cents of every in-store dollar instead. The commission does not go away. It just stops coming entirely out of your side. Two minutes in the portal, and a decision you can make this week.

What Syphor does with it. Syphor reads the payout from each app beside the orders from your point of sale, so the delivery line on the morning page is what arrived, not what rang. Commission, fees and marketing spend show up as what they are: a bill, on the same page as the invoices. How each app connects, in one step.