Terms
Everything we promised, in one place.
Nothing on this page changes what the rest of the site says about money and canceling, written down where an attorney can find it.
What you pay
A restaurant$199 a month, per restaurant, in advance.
A hotel propertyA hotel property, with any number of outlets, counts as one restaurant.
Setting a restaurant up$250 once, per restaurant. The same whether you run one or forty-nine, and charged on your first invoice.
A corporate$399 a month, available from 5 restaurants and only if you have one. It is not required at any size.
Setting a corporate up$500 once.
Fifty restaurants and upNot on this card. The price is agreed in writing and never falls below it.
The thirty days
Nothing is chargedFor the first thirty days you pay nothing at all. They start at your first brief — not the day you sign, and not the day the connection is ordered.
A card on fileA card is held from the start so the account can continue without a second conversation. Nothing is taken from it during the thirty days.
Cancel and you owe nothingCancel inside the thirty days and there is no invoice — not the month, and not the setup charge, because the setup charge lands on the first invoice and there is not one.
And the data goes with itCancel inside the thirty days and the data goes with it. No charge, and your numbers are removed.
How to stopReply to the welcome email. You have it from the first morning, and inside the thirty days it is the way — there is no invoice yet. Once invoices start you can cancel from one of those instead. A person started your account and the same person stops it.
What happens on day thirty-oneThe first invoice goes out: the month ahead, plus the setup charge, once.
Stopping
A month at a timeAfter the thirty days there is no term and no notice period. Cancel whenever you like and the service runs to the end of the month you have paid for.
Nothing to pay to leaveThere is no exit fee, no early-termination charge and no minimum spend.
The feed stops with youSyphor only ever reads. When you stop, the reading stops, and nothing is written back to any system of yours — there is nothing to undo.
The price
Held for 24 monthsThe price you sign is held for 24 months from signature. Increases apply to new customers, not to you inside that window.
No discounts, at any sizeThe card is the card. Nobody pays less than the restaurant beside them, however many they run. Volume buys a corporate, not a lower price per restaurant.
United States dollarsPrices are set in US dollars. A Canadian customer pays the same number in Canadian dollars — CA$199, not a conversion.
Charges that are not ours
A supplier charging for your own dataSome vendors charge for access to the data you already own. That charge is theirs and not ours, it appears on their invoice and not on ours, and we tell you what it is before you agree to anything.
Adapters we buildIf the system you run is not on our list we write the adapter and do not charge you for it. Five business days, once we have what we need from your system.
Two things to be straight about
These are the commercial terms in plain words, and they are the terms. They are not an attorney’s contract and do not pretend to be one — if your own lawyer wants a longer form before you sign, ask and you will get it.
Nothing on this page overrides what is written into a signed agreement. Where the two differ, the signed agreement is the one that counts.
Questions about any of it — 1 888 593 3881.
SyphorOne page, every morning.
Read a whole morning — one night, every lens. Or five pages, as a PDF, for somebody who has to see it and was not on the call.