← The brief
A sample morning

A delivery kitchen.

The page that lands before seven, for a delivery kitchen with one store. Kettle Street Kitchen is invented, and so is every number on its page. The page, the order it is in and the way every line is set against that place’s own normal are the ones the product returns.

SAMPLE, A PLACE LIKE YOURS · FICTIONAL RESTAURANT, FICTIONAL NUMBERS
PUBLISHED DAILY, ABOUT YOUR RESTAURANT, BY SYPHOR
The Morning Brief
 
KETTLE STREET KITCHENWEDNESDAY MORNING
$4,260 ▲ 6.2%
vs. your usual Tuesday ($4,010) · 172 orders
AGAINST LAST YEAR
gray is last yearSALESPROFIT
Same Tuesday$4,260 ▲ 7.6%
$3,960
$208 ▲ $46
$162
Last 7 days$29,400 ▲ 5.0%
$28,000
$1,370 ▲ $150
$1,220
Month to date$96,800 ▲ 4.4%
$92,700
$4,650 ▲ $380
$4,270
THE ONE THING TODAY
You kept about $208 yesterday after every bill. The apps took $1,039 of your sales: $915 in commission and $124 in promo codes you paid for.
31 orders used the DoorDash “$4 off $20” code, and 22 of them were customers who had ordered from you in the last 30 days. That is $88 a day you gave to people who were coming anyway, about $32,000 a year. Keep the code for new customers only: about $616 a week, step 1.
SALES → PROFIT
YESTERDAY
Sales
  
$4,260
Food
  
$1,278
Labor
  
$1,150
App fees and promos
  
$1,039
Card fees
  
$25
Other fixed costs
  
$560
Profit
  
$208
 
LAST 7 DAYS
Sales
  
$29,400
Food
  
$8,820
Labor
  
$7,940
App fees and promos
  
$7,180
Card fees
  
$170
Other fixed costs
  
$3,920
Profit
  
$1,370
For the week: labor is an estimate until payroll posts, fixed bills until the bills post. Prime cost 57.0%.
THE LEDGER
Orders172 ▲ 3.6%
DoorDash 84, Uber Eats 52, your site 36.
Avg order$24.77 ▲ 2.5%
Labor27.0%
Kitchen 19.4%, drivers 7.6%.
Invoice prices$96 a week more ▲ 5 up, 1 down
8 invoices this week, every line against last week’s. Wings are $78 of it.

Drivers. Three drivers ran 5 to 9 PM for 30 orders from your own site: 12 driver hours, $216 with mileage. Two carry 32 in that window. The third cost $72.

Invoices. Jumbo wings hit $3.65 a pound on Monday’s Prairie Poultry invoice, $3.35 last week; 260 pounds a week is $78 more. A ten-wing order now costs $4.02 in wings, up from $3.69, and still sells for $14.99 on the apps.

Packaging. 400 bowls and lids left, and you use about 150 a day; you run out Friday lunch. The next delivery comes Friday at noon unless you order today.

Reviews and competition. Uber Eats rating 4.6 on 18 new ratings; three said the fries came cold, all after 8 PM. Cluckhouse started free delivery on DoorDash two miles away Saturday; your DoorDash dinner did 51 orders against a usual 53.

Events and weather. Rain Thursday night. On your last four rainy weeknights, app orders ran 22% over usual: about 37 more orders, $910.

LARGE ORDERS · WHAT’S BOOKED
Thursday 12:0030 lunches
Office order through your site, confirmed, about $540.
Saturday 4 PM60 wings
Game-day pickup, paid.
FROM THE LOGBOOK · LAST NIGHT’S CLOSE
Fryer basket handle cracked, taped. Two Uber Eats bags went out without sauces.
Marcus, closing manager, 10:45 PM.
Uber Eats refunded both, $18; missing-item refunds are $61 this week.
MENU SANDBOX · TRY IT BEFORE IT GOES ON THE MENU
Ten wings on the apps $16.49 instead of $14.99. After the apps’ cut, if orders hold.+$330 a week
THE ACTION LIST · TODAY, IN ORDER
1.End: The DoorDash “$4 off $20” for past customers; keep it for new ones. About $616 a week.
2.Send: Two drivers 5 to 9 PM on weeknights, not three. About $360 a week.
3.Raise: Ten wings to $16.49 on the apps. About $330 a week after their cut, if orders hold.
4.Order: Bowls and lids today, or you run out Friday lunch.
5.Staff: One more cook Thursday 6 to 9 PM, $54 of labor, so the rain’s 37 extra orders, $910, go out hot.
6.Check: Sauces at the pass for every Uber Eats bag; missing-item refunds are $61 this week.
7.Fix: The fryer basket handle today, before Thursday’s rain.
8.Stage: Thursday’s 30 office lunches packed by 11:30; it is $540.
9.Hold: Fries after 8 PM under four minutes at the pass; three said cold this week.
Ask Syphor anything: “How much did promo codes cost me last month?”
LETTERS TO THE EDITOR
Love thisSomething’s offDiscuss in Syphor →
SAMPLE EDITION · DELIVERY KITCHEN · SINGLE STORE · ON TOAST · FICTIONAL RESTAURANT, FICTIONAL NUMBERS. YOURS RUNS ON YOUR OWN.

Demonstration data. An invented place and one invented night.

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